Privacy policy
How Qyro Cloud handles account, billing, support, and server operations data.
Data we collect
We collect account details, billing references, support messages, abuse reports, server configuration, login events, and basic usage telemetry needed to operate Minecraft hosting and VPS services.
How we use it
We use data to provision services, protect the network, answer support requests, process payments, prevent abuse, improve reliability, and send service notices.
Retention
Server metadata and support records are kept only as long as needed for operations, legal obligations, dispute handling, fraud prevention, and service continuity.
Your choices
Customers can request access, correction, export, or deletion of eligible account data by contacting support. Some operational records may need to be retained for security or compliance.